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Introduction to Writing Speeches and Presentations
This course focuses on how to write effective speeches and presentations. Designed for people who want to develop skills in preparing speeches and presentations, this course covers the three basic types of speeches (Narrative, Informative, and Persuasive) and how to write them.

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Better Business Writing in One Week
This unique course includes one work-week (five days) of daily lessons, designed explicitly for business professionals. Students learn about grammar, clarity, precision, organization and style, then apply their knowledge to write better business letters, e-mails, memos and more.

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Chart Your Course to Emotional Intelligence
To improve students� competence in emotional intelligence capabilities.

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Brilliant Business Writing and Communication
This course helps business professionals write with confidence and precision while learning the principles of effective communication with their own writing coach.

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Writers at Work Technical Certificate Program
Your writing skills affect your professional image. The better your writing skills are, the better your image is and the better your chances for advancement. Effective writing in the workplace is an essential skill. Research shows that employers value workers who think creatively and communicate effectively. The Writers at Work Certificate Program consists of four 10-hour courses that will allow busy professionals a flexible path toward learning valuable writing techniques. The program begins with a valuable refresher of grammar and punctuation and then takes you through the process of writing clear, concise, and complete documents. The instructor is available at all stages of the course for tutoring.

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Communicate With Confidence
This course improves written and spoken communication by correcting common grammatical mistakes, and reviews basic grammatical and structural sentence solutions and conventional punctuation and mechanics used in every-day written and verbal communications.

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Listening Skills for the Workplace
This short course is designed to increase your knowledge of, and consider your attitude toward, listening to other people in everyday life. It includes a detailed assessment, discussion of why people filter and block communication.

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Basics of Organizational Communication
Communication is the most important determining factor for success in the business world. This course is a must for those wishing to become effective communicators. Content Includes such topics as a verbal and non-verbal communication, persuasion, conflict and anger, and listening. User is given 1 year access to this course.

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The Art of Active Listening
Why do we like talking to some people more than others? Because they are good listeners. If someone is a good listener we not only like them more, we think they understand us and our business. We all understand the basics of good listening. Good listening, in part, is just being courteous. However, it is requires more than just being quiet and paying attention, although those are aspects of being a good listener. Being a good listener is not a passive activity. It entails taking actions that will encourage the other person to open up and communicate what is really on their mind. Good listening is active listening. That is the topic of our course-- Active Listening. The user is given 1 year access to this course. You may complete it as quick

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Writing for Business Professionals
This course is designed to give you an understanding of the writing environment and in particular the business writing environment. This course will teach you what to cover in your writing and how to outline to produce a better document. The course will also cover how to get the readers attention as well as how to build professionalism into your business writing skills. User is given 1 year unlimited access to this course.

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High Impact Communication
Does communication seem more complicated than ever these days-especially with the influx of technology into the workplace? If so, you're not alone. Thousands of business professionals share your feelings. Learn how to easily create, write, edit, proof and present high-impact communication - starting today.This course can be completed as quickly as you care to progress through it. As a benefit, the e-learner is provided 1 year post course completion access to this course including any updates that are made to the curriculum from the time of official enrollment.

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Writers at Work: A Review for Professionals - Part 1: Eliminating Common Grammar Errors
Sentence mechanics are an essential foundation to good writing. You may have great ideas, but if your sentences are full of grammar errors, your reader may lose confidence in your professionalism, competence, and attention to detail.

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Writers at Work: A Review for Professionals - Part 2: Perfecting your Punctuation
Correct punctuation is essential to good, clear writing. Incorrect punctuation can confuse readers, change the meaning of sentences, and reflect poorly on your professional image.

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Writers at Work: A Review for Professionals - Part 3: Writing Clearly, Concisely, and Coherently
Don't let your good ideas get buried in dull, lengthy sentences or empty phrases. Make every word count. Capture and keep your reader's attention by using clear and concise sentences that create a coherent and eloquent message. Learn additional strategies to create effective email that increases your productivity.

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Writers at Work: A Review for Professionals - Part 4: Achieving a Professional Tone and Style
Professional writing includes more than just grammar, punctuation, and the arrangement of ideas. The tone and style of your message can keep your readers engaged or it can make them want to hit the delete key.

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Certificate in Communication and Writing Skills with Office 2016
The Certificate in Communication and Writing Skills introduces you to the essentials of writing, grammar, and practices that develop more effective spoken and written communication skills. Our Certificate in Communication and Writing Skills offers comprehensive training in many important areas. Please note: Course of study may be completed earlier than indicated and students retain access for one year from the date of enrollment.

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