Course Name
FMLA: What Supervisors Need to Know

Contact Hours: 3

Course Description

Family structure and parental roles have changed a lot over the past fifty years, and so have the laws about when employees can take time for their families. This course gives you an overview of what supervisors need to know about the Federal Family Medical Leave Act (FMLA) including how it affects organizations as well as how to implement it. You will gain valuable information on qualifying events and how requests should be handled.

Before diving into the specifics of FMLA, you should know that this topic is part of a larger set of skills often referred to as “soft skills” in the world of business. “Hard skills” are the technical expertise you need to get the job done. For example, an engineer needs to understand how to build and understand physical systems - this is an example of a hard skill.

In general, soft skills are interpersonal competencies which play a very important role in professional success; they help you to do your very best while working in an environment with many individuals who come from diverse backgrounds and take part in very different job tasks.

Because of the need to manage different opinions and interpersonal styles, the difference between a good supervisor and a great one often boils down to a person’s competence with soft skills.

By completing this course you will learn to:
  • Describe the FMLA and how it affects your organization
  • Identify FMLA qualifying events
  • Identify your responsibilities when an employee requests FMLA

After reading the material, you'll have a chance to play an online game that presents hypothetical scenarios for you to analyze. As you answer the multiple-choice questions correctly, you'll move through the game and earn a Certificate of Completion.


  • Overview Of FMLA
  • Employer Obligations Under FMLA
  • Abuse And Violations
  • Summary