Certificate in Professional Technical Communication


Full Description
Certificate in Professional Technical Communication


The Certificate in Professional Technical Communication is designed to help new and existing writers work within a range of styles specific to the field of technical writing. This program focuses on advancing writing styles and competencies that impact on technical written reports, project proposals, feasibility studies, website communication, presentations, manuals, and other forms of technical correspondence. A well-rounded technical writer should have knowledge and writing experience across these areas. 

It is likely that in one`s technical writing career you will be called upon to author or edit a particular text. By applying the principles that are taught in this course the student can extend their capacity to cover a wide range of projects. Just as importantly, you can gain a broad set of skills that will benefit every project you are assigned. The organizational skills required for a user guide, the attention to client guidelines required for a proposal, and the ability to weave in examples and interviews required for a technical magazine article can carry over into other types of writing. As a result of this course of study, students will end up with a well-defined portfolio of written technical documents. These can be added to or expanded after the class has ended.

All submitted work will be evaluated as per the guidelines stated in each lesson. If the work product meets or exceeds expectations an Official Certificate in Professional Technical Communication will be awarded. No books are required for this course although there are ample links to multiple resources. Students may complete this program in an accelerated fashion. 

Types of Document

Different types of technical documents require different skills. There is certainly much overlap in the required skills, but in general they are strongly emphasized in the following types of documents:

  • Proposals: persuasion, using data to make an argument, developing abstracts
  • Data Reports: presenting data visually, writing with parallel structure
  • Scientific Research: using citations, making abstracts concise
  • How-To Guides: doing task analysis, working with lists
  • User Guides: planning large documents, working with chapters
  • Instructional Material: developing sample scenarios, monitoring user performance
  • Articles: including real-world examples, being conversational with dense content
This course will look at these document types and explore the writing skills associated with each of them.

Methodology

Each lesson is carefully developed around the student`s ability to develop a baseline of written content that assumes some knowledge, little knowledge or no knowledge of the technical document they will be working on. Only after reading and applying the tips, techniques and grasping the fundamental and advanced techniques of writing to a specific area can the student of this course reapply this new knowledge to the baseline document. A comparison of the original baseline writing to the developed "treatment" document will allow the student of this program to fully grasp and apply the new knowledge gained to practical writing in the workplace.



Outcomes:


As a result of engaging in this course of study, all serious minded students will benefit in the following ways:
  • Plan writing projects with a strong understanding of the subject matter
  • Learn how to fit a focused strategy to your audience and purpose
  • Engage in both task and audience analysis
  • Learn how to revamp existing or new documents
  • Expand writing styles and abilities
  • Hone skills across a range of writing skill sets
  • Write like an expert and build upon marketable skills
  • Earn a highly recognized Professional Technical Completion Certificate Credential


Assessment:


The Certificate in Professional Technical Communication requires that the student engage in independent and self-paced study. The instructional developer of this program has been careful to provide a detailed method of study. Self-directed quizzes and short answer probe questions are created to give the student a good sense of if they are on track with their learning objectives. These tasks are for student evaluation only.

In order to earn the official Certificate in Professional Technical Communication the student will be required to submit samples of completed work that will then be evaluated for accuracy and representative knowledge of the subject matter. More details regarding the process leading to the Certificate in Professional Technical Communication are described in detail in the course curriculum.

Course Information (see above or below lessons, outlines, activities, etc.)
Course Outline


Lesson 1: Getting Started with Professional Technical Communication Projects

The goal of this lesson is to prepare for the writing projects that comprise each of the lessons that follow. You will see how to tailor your writing to a particular audience and purpose.

Objectives

When you have finished this lesson, you will be able to:



Lesson 2: Write a Proposal

The goal of this lesson is to write a proposal that combines persuasive elements and factual presentation, to convince reviewers to award you a contract or buy your services.


Objectives


When you have finished this lesson, you will be able to:



Lesson 3: Write a Data Report

The goal of this lesson is to use data in your writing. Data can be numbers, presented in a table or interspersed in your text. It can also be displayed visually, in charts and graphs. The ideal presentation has numbers as well as visuals, and text that describes what the data mean.



Objectives

When you have finished this lesson, you will be able to:



Lesson 4: Write a Research Paper

The goal of this lesson is to write for a type of audience that pursues new ideas and new knowledge. The audience may be academic, or it may be a professional group that wants to advance findings and debate in its field. Research writing requires a style that is brief and to the point, and which conforms to the highly specific requirements of the publication to which it is submitted.

Objectives


When you have finished this lesson, you will be able to:



Lesson 5: Write a How-To Guide

The goal of this lesson is to write a how-to guide that can lead someone through a procedure from start to finish.


Objectives


When you have finished this lesson, you will be able to:



Lesson 6: Write a User Guide, Part 1: Plan a Large Writing Project


The goal of this lesson is to get started writing a user guide that helps someone understand a complex product. In this lesson, you will plan the flow of your document based on the work flow of someone using the product. In a later lesson, you will fill in one section of the user guide with content.


Objectives


When you have finished this lesson, you will be able to:



Lesson 7: Write a User Guide, Part 2: Describe a User Interface

The goal of this lesson is to write content for a user guide. You will complete one section of the outline you created in the previous lesson, when you planned the structure of a large user guide.


Objectives


When you have finished this lesson, you will be able to:


Lesson 8: Write Instructional Material

The goal of this lesson is to write instructional material that develops a user’s skills or knowledge.

Objectives


When you have finished this lesson, you will be able to:



Lesson 9: Write Magazine Articles

The goal of this lesson is to write a magazine article that conveys technical information in an engaging way for a general audience.



Objectives


When you have finished this lesson, you will be able to:

 

Contact Hours: 140