Chapter 1 Working With Operating Systems
- Examine The Windows Operating System Interface
- Use System Disks
- Rename Files And Directories
- Create A Folder In Windows 9x/Me
- Look At Files
- Create And Use Folders In Windows 2000
- Understand DOS
- Create A File In Windows 9x/Me
- Use Commands In DOS
- Understand Windows 2000
- Create A File In Windows 2000
- Understand Windows XP
- Look At A+ Certification
- Navigate DOS
- Create A File In DOS
- Working With DOS
- Understand Windows 9x
- Working With Windows 9x
- Working With Windows 2000
- Utilizing CMOS
- Understanding The Boot Process
- Understand CMOS
- Understand IRQ And DMA Settings
- View The DMA Settings In Windows 9x
- Create A System Configuration Worksheet
- Understanding IRQ Settings, DMA Channels, And I/O Addresses
- Set A Password In CMOS
- Look At I/O Conflicts
- Change CMOS Values
- Look At A POST Error
- View The I/O Address
- View IRQ Settings In Windows 9x
- Use MSD To View IRQ Settings
- Examine The Boot Process
- Print The Settings
- Understand I/O Addresses
- Understand PDAs
- Installing PCI Expansion Cards
- Identify Systemboard Components
- Remove A PCI Expansion Card
- Explore Buses And Expansion Cards And Slots
- Understanding ESD
- Look At Laptops
- Working With The CPU
- Look At CPUs
- Use Static Protection
- Install A CPU
- Understand Systemboards
- Remove A CPU
- Install A PCI Expansion Card
- Understand Electrostatic Discharge
- Examining Systemboard Components
- Install A 5 1/4-inch Floppy Drive
- Remove A 3 1/2-inch Floppy Drive
- Configuring A Floppy Drive
- Test The 3 1/2-inch Floppy Drive Installation
- Define Drives In Setup
- Test The 5 1/4-inch Floppy Drive Installation
- Examine Dual Floppy Drives
- Install A 3 1/2-inch Floppy Drive
- Examine Floppy Drives
- Explore Hard Drive Configuration
- Configure A Hard Drive In Setup
- Format The Hard Drive
- Understand Disk Fragmentation
- Working With Dual Hard Drives
- Installing A Hard Drive
- Use ScanDisk
- Optimizing A Hard Drive
- Configure Cable Select
- Remove A Hard Drive
- Managing A Hard Drive
- Set An Active Partition
- Use Disk Defragmenter
- Install A Removable Drive
- Understand Using Dual Hard Drives
- Understand Hard Drives
- Install A Hard Drive
- Create An Extended Partition
- Install DOS
- Create A Partition
- Understand FDISK
- Installing A Removable Drive
- Understand Removable Drives
- Upgrading To Windows 98
- Create A Shortcut
- Add An Item To The StartUp Menu In Windows 9x/Me
- Install Windows 95
- Understand Windows 9x Installation
- Upgrade To Windows 98
- Installing Windows 9x
- Configure The Screen Saver In Windows 9x/Me
- Customizing Windows 9x
- Configure The Wallpaper In Windows 9x/Me
- Remove An Item From The StartUp Menu In Windows 9x/Me
- Troubleshoot CD And DVD Drives
- Recognize Problems With Laptop Accessories
- Benchmarking A PC
- Understand Benchmarks
- Troubleshooting The Boot Process
- Troubleshooting Drives
- Understand Troubleshooting
- Look At Diagnostic Software
- Disable The COM Port's Resources
- Resolving SCSI Chain Conflicts
- Understand Printer Interfaces
- Examine Parallel Port Conflicts
- Look At SCSI
- Examine Laser Printers
- Look At I/O Ports And Expansion Slots
- Install The SCSI Drivers
- Install A SCSI Adapter
- Understanding Printers
- Look At Serial Port Conflicts
- Understand Ink Jet Printers
- Reassign The Resources
- Resolving Parallel Port Conflicts
- Installing A SCSI Adapter
- Examine Printers
- Look At A Conflict
- Look At SCSI Conflicts
- Check The Changes
- Resolving Serial Port Conflicts
- Verify The Installation
- Examine RAM
- View Memory Allocation
- Understand CONFIG.SYS And AUTOEXEC.BAT
- Installing RAM
- Allow Windows To Manage Virtual Memory
- Managing Memory In DOS
- View The Memory Allocation Changes
- Examine AUTOEXEC.BAT And CONFIG.SYS In DOS
- Managing Memory In Windows 9x
- View AUTOEXEC.BAT And CONFIG.SYS In Windows 9x
- Work With RAM
- Load A TSR High In DOS
- Investigate Memory Types
- Understand Windows 9x Virtual Memory
- Check The Installation Of RAM
- Examining CONFIG.SYS And AUTOEXEC.BAT
- Working With The Power Supply
- Examine The Power Supply
- Troubleshoot Power Chains
- Installing Power Protection Devices
- Troubleshooting Power Chains
- Install A UPS Device
- Examine Power Protection
- Configure The Video Adapter
- Add New Hardware Manually
- Install A Sound Card
- Understand CDs And DVDs
- Install A Video Adapter Card
- Test The Sound Card
- Install The Video Drivers
- Install A DVD Drive
- Installing A Video Adapter Card
- Installing A Sound Card
- Understand Video
- Examine Sound
- Create A Dialer
- Configure The Dialer
- Install A Modem In Windows 9x
- Install The Dial-Up Adapter
- Install An Internal Modem
- Installing An Internal Modem
- Install A Modem Driver
- Understand Dial-Up Networking
- Working With Dial-up Networking
- Understand Modems
- Install Dial-Up Networking
- Working With Communications
- Install A Modem
- Understanding Modem Communications
- Understand Communications
- Configure Multiple Swap Files
- Modify A Shortcut Menu
- Installing Windows NT Workstation
- Upgrading To Windows NT Workstation
- Understand Remote Access Service
- Create A Phonebook Entry
- Configure The Phonebook Entry
- Exploring The Windows NT Registry
- Configure A Modem
- Configure The NT Swap File
- Install The Remote Access Service
- Customizing And Repairing Windows NT
- Repair A Windows NT Installation
- Examine The Registry
- View The Registry
- Install Windows NT Workstation
- Working With Communications And NT
- Manage Memory With Shortcuts
- Test A New Subkey
- Examine The NT Repair Process
- Examine Shortcuts In NT
- Explore Windows NT
- Troubleshooting The Windows 2000 Boot Process
- Understand The Windows 2000 Recovery Console
- Understand The Computer Management Console
- Looking At Windows 2000 Maintenance Tools
- Look At Windows File Protection
- Set The Alerter Service From The Recovery Console
- View And Disable A Service From The Recovery Console
- Installing Windows 2000 Professional
- Explore Windows 2000
- Upgrading To Windows 2000 Professional
- Install Windows 2000
- Start The Recovery Console
- Look At Windows XP System Components
- Explore Windows XP
- Looking At Windows XP Installations And Upgrades
- Upgrade To Windows XP Professional
- Look At Communications And Windows
- Look At Windows XP Firewall Protection
- Create A System Restore Point In Windows XP
- Look At Networking With Windows XP
- Test The Network In Windows NT
- Create A Path To A Shared Resource In Windows NT
- Identifying Network Components
- Networking And Windows NT
- Enable Resource Sharing In Windows 9x
- Install The Network Card Drivers
- Configure TCP/IP For A Networked Computer
- Test The Network In Windows 9x
- Install A Network Interface Card
- Look At Welcome Screens
- Examine The Internet
- Understand Web Addresses
- Use The Windows NT Network Setup Wizard
- Networking And Windows 2000
- Share Drive C In Windows NT
- Enter A Web Address
- Networking And Windows 9x
- Look At Networking Cables And Connectors
- Using The Internet
- Create A Path To a Shared Resource In Windows 9x/Me
- Share Drive C In Windows 9x
- Install Network Components
- Understand Networks
- Examine Installing And Configuring Browsers
- Log On To The Internet
- Share Drive C In Windows XP
- Open Internet Explorer
- Understand Networking With Windows 2000
- Using Virus Protection
- Understand Viruses
- Look At Virus Protection
- Use The Windows 9x Backup Utility
- Understand Backup Methods
- Creating A Preventative Maintenance Plan
- Using Backups
- Understand Preventative Maintenance
- Building A PC: Part 2
- Install The CPU
- Install The RAM
- Understand PC Construction
- Connect Peripherals To Complete PC Construction
- Install The Network Interface Card
- Install The Floppy Drive
- Building A PC: Part 3
- Install The CD-ROM
- Building A PC: Part 1
- Install The COM And LPT Ports
- Install The Hard Drive
- Mount The Systemboard
- Building A PC: Part 4
- Install The Sound Card
- Install The Video Card
- Understand CD-ROM Drive Installation
- Understand Telephone Support
- Documenting Your Work
- Understanding On-Site Support
- Exploring Telephone Support
- Understand On-site Support
- Document Your Work